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SkoolSnap

Refund & Cancellation Policy

Last updated: July 2026

Refund Policy

SkoolSnap Pro is a monthly subscription service billed at R50 per month.

Subscription fees are generally non-refundable except where required by applicable law.

Refund requests may be considered on a case-by-case basis in situations including:

Duplicate charges

Accidental payments

Incorrect billing

Technical issues that prevented access to the service

If a refund is approved, it will be processed back to the original payment method where possible.

Cancellation Policy

Users may cancel their SkoolSnap Pro subscription at any time from within their account.

Cancelling a subscription prevents future recurring charges.

After cancellation, users will continue to have access to Pro features until the end of the current billing period.

No further charges will be made unless the user subscribes again.

Billing

Subscriptions are processed securely through Paystack.

Recurring payments are charged monthly until cancelled.

Users are responsible for ensuring that their payment information remains accurate and up to date.

If a recurring payment fails, Pro access may be suspended until payment is successfully completed.

How to Request a Refund

If you believe you were charged incorrectly or experienced a billing issue, please contact us with:

Your registered email address

The date of the payment

A description of the issue

We aim to review all refund requests within 5 business days.

Contact

Policy Updates

We may update this Refund & Cancellation Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.